Dog training subscription terms
Plain-language terms for the Pupupp dog training plan, sold by Pupupp LLC.
What you get
Online access to your dog’s personal lesson plan, guided training sessions, the full library of written, step-by-step training lessons, and the AI coach, for as long as your subscription is active. It is a digital product. Nothing is shipped.
Price and automatic renewal
You pay for the first period when you subscribe. Your plan then renews automatically at the same price at the end of each period, charged to the payment method you used, until you cancel.
- 4-week plan: $19.99, charged every 4 weeks.
- 12-week plan: $39.99, charged every 12 weeks.
- 1-year plan: $59.99, charged every year.
If you subscribe with a promotional discount, the discount applies to your first payment only. Your plan then renews at the regular price shown above, which is also shown before you pay.
Prices are in US dollars. Any sales tax that applies is shown at checkout. If we change the price of your plan, we will email you before your next renewal.
How to cancel
Sign in, open Account, tap Cancel renewal and confirm. You can also email support@pupupp.com from the address you subscribed with and we will cancel it for you. Cancelling stops future charges. You keep access until the end of the period you have already paid for.
Refunds
If you are not happy, email support@pupupp.com within 14 days of your first payment and we will refund that payment. Renewal payments are not refunded once the new period has started, unless the law where you live says otherwise.
Training advice
These lessons are general education, not veterinary or behavioural advice for your individual dog. For aggression, biting that breaks skin, severe fear or panic when alone, please see your vet or a qualified behaviourist.
The short demonstration videos in the sessions are made with AI and show the idea of each step; they are not recordings of a real training session. The coach inside the lessons is an AI, not a person, vet or certified behaviourist. It can be wrong. Use your own judgment, and don’t rely on it for health or safety decisions.
You are responsible for your dog’s safety and for following local leash and animal laws while training.
Your account
Your subscription is for your household. Please don’t share sign-in links or copy the lessons for others. See our Privacy Policy for how we handle your information.
Contact
Pupupp LLC, 30 N Gould St Ste N, Sheridan, WY 82801 · support@pupupp.com